Interactive Workshops

Our 8 hour podium based workshops provide the highest levels of interaction and team building using group discussions, action learning, exercises, and activities.  

Our workshops are delivered remotely to students via webinars.  Our 3-4 hour webinar based workshops are designed to ensure that attendees receive the core materials of each subject and provide instructor interaction.

In order to meet the needs of our busy students, tailored self-paced workshop programs can be created to allow students to take workshops at their own pace.

 It would be great if team members could function independently and without direction.  However, teams are more successful with over-site and guidance. This workshop provides the tools to build successful teams. 

Workshop topics:

• Stress Management
• Team Building for Managers
• Leadership and Influence
• Creative Problem Solving
• Organizational Skills 

To keep teams operating at high levels of performance, managers should have additional skills in the areas of managing performance and team motivation. This workshop provides additional tools to keep teams motivated.   

Workshop topics:

• Interpersonal Skills
• Performance Management
• Virtual Team Building
• Employee Motivation
• Servant Leadership 

 Anger and Stress can have serious negative impacts on your health & work environment. This workshop will help you to recognize the critical signs of anger & stress, and provide you with skills to help minimize them. 

Workshop Modules:

• Anger Management
• Creative Problem Solving Skills
• Stress Management
• Conflict Resolution
• Crisis Management 

 Administrative assistants are a key part of most office environments.  They work quietly in the background, ensuring that the organization runs  smoothly and efficiently. This workshop will provide the key tools to support their roles. 

Workshop topics:

• Administrative Support
• Microsoft Word 2016 - Advanced
• Telephone Etiquette
• Personal Productivity
• Organizational Skills 

 The HR department is the lifeline of the company.  This  workshop provides the tools to handle HR situations such as interviewing, on-boarding, safety, harassment, discrimination, violence, discipline, and termination. 

Workshop topics:

• Employee Recruitment
• Human Resource Management
• Workplace Diversity
• Workplace Violence
• Workplace Safety

  In today's workforce many employees are expected to understand project management techniques .  This  workshop will provide an overview of project management process, as well as tools that can be used every day. 

Workshop topics:

• Project Management
• Lean Process and Six Sigma
• Risk Management
• Team Building
• Creative Problem Solving 

 The ability to convey ideas and messages to others is key in our daily lives.   However, even getting the simplest message across can be difficult. This workshop will provide the tools to support good communication skills.

Workshop topics:

• Negotiation Skills 
• Communication Strategies
• Conflict Resolution
• Creative Problem Solving
• Meeting Management 

 An employer's call center can be the most important group at most companies.  This team of first line responders typically has responsibility for customer relationships and can often support sales as well. 

Workshop topics:

• Call Center Training
• Handling a Difficult Customer
• Customer Service
• Telephone Etiquette
• Improving Mindfulness 

 The process of turning someone into a buyer can be very complex, and requires you to convince someone to spend money.  This  workshop will provide sales tools, that can be used to help seal the deal. 

Workshop topics:

• Sales Fundamentals
• Prospecting & Lead Generation
• Interpersonal Skills
• In Person Sales
• Networking

 Corporate Dynamics is how people function together to accomplish an organization's  task or goals. Understanding how to influence change is critical to success.  This workshop will provide the tools to help with organization change. 

Workshop topics:

• Change Management
• Civility in the Workplace
• Leadership and Influence
• Business Ethics
• Generation Gaps .

 Managing an office can be chaotic at times with everyone working from different locations, different agendas, and too many moving goals to stay on top of.  This workshop will provide the key tools to support their roles 

Workshop topics:

• Team Building
• Remote High Performance Teams 
• Office Politics
• Workplace Diversity
• Telecommuting 

 Being able to produce reports, spreadsheets,  and documents is critical to the success of any organization.  This workshop will provide training on the basic suite of Microsoft Office Applications and also how they work together. 

Workshop topics:

• Microsoft Word 
• Microsoft Word - Advanced
• Microsoft Excel 
• Microsoft PowerPoint 
• Microsoft Outlook