Our Experience

Client: International Software Development & Programming - External Customer Service Management, organizational alignment, team development and change management providing organizational alignment, leadership, mentoring, and communications services for an organization of 1,500 employees. Deliverables included: Customer Performance Coaching & Mentoring, Communications Planning & Delivery, etc.

Client: National Insurance Provider - Program / Project  Management for a $90 Million Information Technology project delivering a complete modernized platform for all enterprise-wide web and mobile development by delivering a B2C corporate presence, a B2B agent intranet site, and a B2E intranet site. Deliverables included: Management of 127 IT & Business resources, Management of 5 major vendors, Business Requirements Definition, Contract Management,  Systems Integration & Testing, Quality Assurance & Risk Management, Communications & Change Management, etc.  

Client: International Sales & Services Provider -  Executive management for the reorganization of a global project management organization which included the , to redefine service implementation processes, to provide team member development, to create strategic communications, and to provide change management & training services to all external clients in the North America, Asia Pacific, & Europe geographies resulting in the mitigation of risks and the reduction of service implementation costs by over 35%.   

Information Technology and Business Process Project Management to support the acquisition & complex integration of more than 1,000 clients with over 30,000 employee records consisting of disparate client processes and business rules from multiple locations into the client’s single system of record.

The design and development of 10 module interactive SCORM and 508-compliant web-mediated self-help courses for Veterans, Service Members and their families. (Note: Winner of eleven (11) prestigious international Training Awards)

 Information Technology and Business Process Project Management support during the technology outsourcing process (IT vendor selection and contracting activities) to successfully offshore Quality Assurance, Windows 7, and Middleware work activities to reduce a dependency upon contract labor and increase internal cost efficiencies.

Project Management services to provide the interface for over 70 concurrent IT programs & projects, including the management of internal projects for a Information Security Group which covers a $600 Million strategic portfolio budget. Responsible for the organization and prioritization for all projects requiring Information Security Management (ISM) support.